Duration
Covoc Corporation extends to the Original Purchaser (non-transferable) — for purchases outright and/or installed — a warranty for one (1) year from the date that Covoc installs or ships the product.
Coverage - Products
Covoc products and installations are warranted against defects in materials and workmanship under normal use. This warranty is void if the product has been damaged by any of the following:
- Accident, alteration, unreasonable use, neglect, or improper maintenance
- Damage in transit
- Improper or inadequate installation by any party or entity other than Covoc
- Failure to follow Covoc’s written instructions regarding care and/or operation
- Use with accessories or parts not provided by Covoc
- Normal wear and tear, exposure to extreme temperatures, and/or damage due to environmental factors
- Any other causes not arising out of defects in material and/or workmanship
For privacy curtain fabrics containing antimicrobial or other specialized treatments, Covoc warrants performance of such treatments under normal use to the extent that the treatments are warranted by the fabric manufacturer, or for no more than one (1) year from the date that Covoc installs or ships the product.
Disclaimers
Any implied warranty arising out of this sale, including but not limited to the implied warranties of merchantability and fitness for a particular purpose, are limited in duration to one (1) year. Covoc Corporation shall not be held liable for loss or mis-use of products, failure of ceiling backing support and/or ceiling splay wires, construction code non-compliance for the aforementioned structural components, or other incidental or consequential cost, expenses, or damages incurred by the purchaser or any other user. Some states do not allow exclusion or limitations of implied warranties or consequential damages, so above limitations or exclusions may not apply. This warranty gives you specific legal rights, and you may be granted rights that vary from state to state.
Remedies
The Original Purchaser should first contact Covoc Corporation at warranty@covoc.com to determine applicability of exact policies for the claim. During the one-year warranty period, the product will either be replaced or repaired at the discretion of Covoc Corporation.
In the event of replacement, the replacement will extend the warranty of the product for six (6) months, or will continue the original warranty period; whichever period is longer.
For alternative remedies for in- or out-of-warranty services, please contact your Covoc representative. No charge will be made for such repair or replacement of in-warranty products unless an alternative remedy is chosen.
